Quell
APP

Privacy

Effective date: January 1, 2026

This Privacy explains how Quell ("we," "us," or "our") collects, uses, and shares information when you use our website and web application (the "Service").

1. Information we collect

a) Information you provide

  • Account information (such as email address, password)
  • Customer support communications

b) Information collected automatically

  • Device and browser information (device type, operating system, browser version)
  • Usage information (features used, session timestamps, interactions)
  • Cookies and similar technologies

c) Payment information Payments are processed by a third-party processor (e.g., Stripe). We do not store your full payment card details. We may receive limited payment-related information (such as payment status and a transaction or receipt identifier).

2. How we use information We use information to:

  • Provide, maintain, and improve the Service
  • Set up and manage your access after purchase
  • Send transactional messages (receipts, access, important notices)
  • Provide customer support
  • Prevent fraud, secure the Service, and enforce our Terms

3. How we share information We may share information with:

  • Service providers who help us operate the Service (hosting, analytics, email delivery, customer support)
  • Payment processors to process transactions
  • Authentication providers to verify sign-in
  • Authorities or other parties when required by law or to protect rights and safety
  • A buyer or successor in the event of a merger, acquisition, or asset sale

4. Cookies and analytics We may use cookies and analytics tools to understand website usage and improve performance. You can control cookies through your browser settings.

5. Data retention We retain information for as long as needed to provide the Service and for legitimate business purposes (such as compliance, dispute resolution, and enforcing agreements).

6. Security We use reasonable administrative, technical, and physical safeguards designed to protect information. No method of transmission or storage is 100% secure.

7. Your choices and rights Depending on where you live, you may have rights to access, correct, delete, or object to processing of your personal information. To request this, contact: hello@thequellapp.com

You can also opt out of non-transactional emails (if any) using the unsubscribe link in those messages.

8. Children's privacy The Service is not directed to children under 13 (or the minimum age required by local law). We do not knowingly collect personal information from children.

9. International transfers If you access the Service from outside the country where we operate, your information may be transferred and processed in other countries.

10. Changes to this Privacy We may update this Privacy from time to time. We will update the effective date and post the new policy.

11. Contact Questions about privacy: hello@thequellapp.com